Introduction
Tails and Trusts is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, products, services, and communications, including SMS/text messaging programs.
By using our services, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Mailing address
Company name
Any other information you voluntarily provide
Technical Information
IP address
Browser type and version
Device information
Website usage data
Cookies and similar technologies
SMS Program Information
When you opt in to receive text messages from us, we may collect:
Mobile phone number
Consent records
Messaging preferences
Message delivery and interaction data
How We Use Your Information
We may use your information to:
Provide and improve our services
Respond to inquiries and support requests
Process transactions
Send administrative communications
Deliver marketing communications when authorized
Send SMS notifications and updates
Comply with legal obligations
Protect against fraud and abuse
SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS messages from Tails and Trusts.
These messages may include:
Appointment reminders
Account notifications
Customer service updates
Service-related communications
Message Frequency
Message frequency may vary based on your interactions with us.
Message and Data Rates
Message and data rates may apply according to your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP
After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.
Opt-In Instructions
You may opt in to receive SMS messages from Tails and Trusts by submitting an online form.
Help Instructions
For assistance, reply:
HELP
or contact us at:
Email: Lisa@TailsandTrusts.com
Phone: 561.207.7885
User Consent
By opting in to receive text messages, you represent that:
You are the authorized user of the mobile number provided.
You are at least 18 years old or have the permission of a parent or legal guardian.
You consent to receive SMS messages from ails and Trusts at the phone number provided.
Consent to receive SMS messages is not a condition of purchase unless explicitly stated otherwise.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as customer service, messaging platforms, and technical service providers, is permitted only to the extent necessary to provide our services.
All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
Access to your information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Withdrawal of consent where applicable
To exercise your rights, please contact us using the information below.
Third-Party Services
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Tails and Trusts
230 Sunrise, Avenue, B-343
Palm Beach, FL 33480
Lisa@Tailsandtrusts.com
561.207.7885
SMS Terms of Use
Effective Date: June 15, 2026
SMS Messaging Program Terms
By opting in to receive SMS/text messages from Tails and Trusts, you agree to these SMS Terms of Use.
These terms govern your participation in our SMS messaging program and should be read together with our Privacy Policy.
Program Description
By providing your mobile phone number and opting in, you consent to receive recurring SMS messages from Tails and Trusts. Messages may include, but are not limited to:
Account notifications
Customer service communications
Appointment reminders
Order or service updates
Billing notifications
Promotional and marketing messages (where applicable and consented to)
Message content may vary depending on your interactions with us and the services you request.
Supported Carriers
SMS services may not be available on all carriers. Participating carriers are not liable for delayed or undelivered messages.
Carrier participation is subject to change without notice.
Privacy
Your privacy is important to us. Information collected through our SMS program is governed by our Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data, consent records, and related personal information will not be shared with third parties except as required to provide messaging services, comply with legal obligations, or protect our rights.
Service Availability
SMS message delivery is subject to effective transmission by your wireless service provider. We do not guarantee that messages will be delivered successfully or within a specific timeframe.
Changes to These Terms
We reserve the right to modify these SMS Terms of Use at any time. Updated terms will be posted on our website with a revised effective date.
Continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.
Termination
We reserve the right to suspend or terminate the SMS messaging program, in whole or in part, at any time without notice.
Contact Information
If you have questions regarding these SMS Terms of Use, please contact us:
Tails and Trusts
Address: 230 Sunrise Avenue, B-343, Palm Beach, FL 33480
Email: Lisa@TailsandTrusts.com
Phone: 561.207.7885
Website: https://tailsandtrusts.com/
